HELIGUY.com Reviews

HELIGUY.com has an overall rating of 4.9 based on 125 reviews. Customer feedback on HELIGUY.com is mixed: HELIGUY.com reviewers highlight positive aspects like excellent customer service, wide range of products, knowledgeable staff, competitive pricing, which strongly appeal to drone enthusiasts, professional photographers, videographers, hobbyists. However, HELIGUY.com is often criticized for its shipping delays, limited stock on popular items, occasional technical issues, higher prices on some products.

4.9/5.0

125 reviews

5 Stars

14

4 Stars

3

3 Stars

5

2 Stars

0

1 Star

0

All HELIGUY.com Reviews (125)
David-fraser
May 18, 2026
"I ordered from heliguy.com it all felt..."
I ordered from heliguy.com it all felt straightforward. They kept me updated, there was no messing around, and my order turned up when they said it would. I had a quick question as well and they got back to me really fast, which I appreciated. Only thing I noticed was one tracking update seemed a bit slow to show at first, did anyone else have that, or was it just me? Overall though, I’d happily use them again.
Robert_bowman89
May 18, 2026
"Out of stock on a few things"
heliguy seems alright overall, but the main product I wanted wasn’t in stock when I looked, and a few other items were unavailable too. Frustrating when you’re ready to place an order. The website itself was easy enough to get around, so that part was fine. It just feels like this is a bit preventable with clearer stock updates or more ready-to-buy options. I’ll probably check back later and see if anything changes.
Robert_babbitt96
May 11, 2026
"Delivery was fine, just a bit slow"
My order did show up in the end, so that was good. The only thing was the tracking seemed a little off, and it took longer to arrive than I was expecting. Not a terrible experience, just not perfect
johnhamman0713
May 08, 2026
"Clear pricing with no surprises"
I bought from heliguy and really appreciated how straightforward everything was. The prices were easy to see right from the start, and shipping and VAT were clearly shown too. It might not have been the absolute cheapest option, but I was happy knowing there weren’t any weird extra charges popping up at checkout
JuanitaRimple
May 06, 2026
"Really quick help"
I messaged heliguy with a question and they got back to me really quickly. It was all nice and straightforward, no messing around. faster than some other places I’ve tried...
GraigMoss_13
April 30, 2026
"Pretty easy to use"
I was able to find what I needed quickly, and checkout didn’t take much effort. No extra annoying pages or anything, which I appreciated...
Victoria_austin96
April 24, 2026
"Good course, but I was a little lost at times"
Overall, it was a decent training course, but I’m not sure why some parts felt so rushed. A few sections made sense, then suddenly it felt like we were moving on before I fully understood what was happening. It was helpful, just could’ve used a bit more time and explanation in places
jacqueline_Hobbs79
April 07, 2026
"Really helpful tech support"
i mean, they sorted my issue really quickly with no fuss at all. Super helpful and easy to deal with.
Alvin_bartolomeo04
April 01, 2026
"I ordered from heliguy.com after looking around..."
I ordered from heliguy.com after looking around at a few other sites, and the price was decent for what you actually get. It also came with the bits I needed, which was handy. Delivery were quick enough and everything turned up packed fine. Didn’t feel like I was being overcharged like you sometimes do with drone shops. Overall, good value and I’d probably use them again.
WilliamHarden_51
March 24, 2026
"Really easy to deal with"
I had a really straightforward experience with Heliguy. They gave me all the information I needed clearly, and whenever I had a question, they got back to me quickly. There was no confusing back and forth, just simple answers that helped me get everything sorted. I’d definitely be happy to use them again.
Wanda-siddoway
March 16, 2026
"Fast repair and worth the money"
I sent my drone off to heliguy.com for a repair and expected it to take ages. They checked it over quickly, kept me in the loop, and had it back to me sooner than I thought.
I’m always a bit careful with repair costs, so I was glad the service felt fair and there was no messing around or constant chasing needed. It came back packed properly and working again, so I’m happy to give them 5 stars
PEREZ
March 06, 2026
"Fast delivery and felt reassuring"
I ordered from heliguy.com and, to be honest, I was half expecting to be waiting a few days or worrying about where the parcel had got to. But the updates came through clearly, which I appreciated, and it turned up the next day with everything packed properly.
Pretty straightforward experience overall. I tend to be a bit cautious ordering stuff online, especially when I want it to arrive safely and on time, but this was smooth from start to finish. I’d happily use them again.
hello_denise135
February 28, 2026
"Good purchase... no fuss"
Ordering was easy... it showed up quickly, and everything was just as expected. No issues at all...
william2003
February 19, 2026
"Warranty sorted with zero hassle"
I had to make a warranty claim they sorted it out really quickly with no fuss. Super easy experience.
teresa1976
February 11, 2026
"Problem sorted really quickly"
Had a bit of an issue with my order and wasn’t really sure how it was going to go, but heliguy got back to me quickly and sorted it out with no hassle. They were really helpful, kept me updated, and there was just something about it that made the whole thing feel easy. Can’t complain at all, I’d definitely use them again...
KATZ
February 10, 2026
"Bought from heliguy and the order itself..."
Bought from heliguy and the order itself was all fine. No issues there. The after-sales support, though, took a bit longer than I expected. I did get answers in the end. Just felt like I had to chase a bit. Not a bad experience overall, just could’ve been better.
Robert.dorschner
February 09, 2026
"I popped in with a few pretty..."
I popped in with a few basic drone questions the heliguy team seemed to know everything there is to know about them. They gave me clear answers, didn’t try to push a sale on me like places usually do, and were just genuinely helpful. Really good experience, cheers.
charles.Swinton
February 07, 2026
"I sent my drone off to..."
I sent my drone off to heliguy after a bad crash, and they sorted it quicker than I thought they would. It’s flying perfect again now, like really, really smooth. Price was fair too and there was no messing about. Really happy with the repair
NormaConway_52
January 15, 2026
"Order took a little longer than I expected"
I figured the order would start moving quickly, so I assumed something was holding it up when processing took a bit. It was still alright overall, just a little slower than I expected...
Doris.hawkins
December 25, 2025
"Good training and a really knowledgeable instructor"
I did my drone training with heliguy last week and overall had a really good experience. The instructor clearly knew his stuff, both on the rules and the actual flying side, and he explained everything in a way that felt normal and easy to follow rather than overly technical.

By the end of the day, I definitely felt more confident than I had that morning. The only reason I’d give it 4 stars instead of 5 is that a few parts felt a bit rushed at times, but I’d still be happy to use them again in the future.

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